01Who is responsible
NOVAFLAME INTERACTIVE S.L., tax number B24924102, with its registered tax address at Avda. Pío XII, nº 92, planta 9, puerta 8, 28036 Madrid, España, is responsible for the personal data described here. Contact contact.novaflame@gmail.com with any privacy questions.
02Data and purposes
If you email us, we receive your email address, any name you provide, and the content of your message, including any attachments you choose to send. We use these details to reply, handle requests and manage related communications. There is no need to send identity documents or sensitive information with an ordinary enquiry. When you visit, the hosting infrastructure may process your IP address, browser type, time and date, requested page and technical connection information to deliver the website, protect it and resolve problems.
03Legal grounds
General enquiries and technical processing needed to secure the website rely on our legitimate interests in professional communication and a safe, functioning website (GDPR Article 6(1)(f)). When an enquiry concerns a potential contract, we rely on steps you request before entering a contract (Article 6(1)(b)). Privacy rights requests and other legal duties are handled under Article 6(1)(c).
04Service providers and recipients
The website is hosted on Cloudflare Pages. Cloudflare provides content delivery and technical security services. Messages sent to our Gmail address are processed through Google’s email services. Information may be disclosed to authorities when legally required. We do not sell enquiry data or use it for personalised advertising. See the privacy information from Cloudflare and Google.
05International processing
Hosting and email providers may process information outside the European Economic Area. Applicable conditions and safeguards depend on the service and country, including adequacy decisions and standard contractual clauses where applicable. Contact us for information about processing related to a specific enquiry.
06Retention
We retain communications for as long as needed to handle the enquiry and follow-up. If information must be retained to meet a legal obligation or establish, exercise or defend legal claims, its use is restricted to those purposes for the applicable period. Technical logs are managed by the hosting provider for operational and security purposes. You may request deletion where applicable.
07Your rights
You can request access, correction, deletion, restriction, objection and, where applicable, data portability by emailing contact.novaflame@gmail.com or writing to our registered address. Tell us the right you wish to exercise and enough information to identify your enquiry. We will request additional identity information only where necessary. You can also lodge a complaint with the Spanish Data Protection Agency (AEPD).
08Cookies and website features
The website code does not include advertising, visitor analytics, forms, user accounts or tracking tools. Language links work without saving a preference on your device. Hosting infrastructure may use technical resources needed for security and delivery. Read our cookie information. We do not make automated decisions or build profiles from enquiries.
09Changes and scope
The update date is shown at the top of this page. We will revise this information if the website features or services change. This policy does not describe data practices for future games or apps; each product will need its corresponding privacy information.